Terms of Service
Last updated: April 1st 2025
Introduction
These Terms of Service ("Terms") govern your access to and use of Causalpha's website and services ("Services"). Please read these Terms carefully, as they constitute a legally binding agreement between you and Valulab Ltd ("we," "our," or "us").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.
Services Description
Causalpha provides a platform that uses causal AI, agent-based simulation, and real-time tracking to help companies identify and prioritize value creation initiatives. Our Services may include:
- Causal modeling and analysis
- Strategic initiative prioritization
- Real-time performance tracking
- Consultancy and support services
Account Registration
To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.
User Responsibilities
When using our Services, you agree to:
- Comply with all applicable laws and regulations
- Not to interfere with or disrupt the Services or servers or networks connected to the Services
- Not to attempt to gain unauthorized access to any part of the Services
- Not to use the Services for any illegal or unauthorized purpose
- Not to transmit any viruses, malware, or other types of malicious software
Intellectual Property
The Services and their original content, features, and functionality are and will remain the exclusive property of Valulab Ltd and its licensors. The Services are protected by copyright, trademark, and other laws of the United Kingdom and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Valulab Ltd.
Data and Analytics
We may analyze the data you provide to us or that we collect through your use of our Services to improve our Services and develop new features. Any data we collect will be handled in accordance with our Privacy Policy.
We may use aggregated, anonymized data for any business purpose, provided that such data does not identify you personally.
Payment Terms
Certain Services may require payment. Payment terms will be specified in your service agreement with us. Unless otherwise agreed in writing:
- All fees are exclusive of taxes
- Payment is due within 30 days of invoice date
- We reserve the right to suspend Services if payment is not received on time
Limitation of Liability
To the maximum extent permitted by law, Valulab Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Services
- Any conduct or content of any third party on the Services
- Any content obtained from the Services
- Unauthorized access, use, or alteration of your transmissions or content
Disclaimers
Our Services are provided on an "as is" and "as available" basis. Valulab Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
We do not warrant that the Services will be uninterrupted or error-free, that defects will be corrected, or that the Services or the server that makes it available are free of viruses or other harmful components.
Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last updated" date.
Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us:
- By email: legal@causalpha.com