Privacy Policy
Last updated: April 1st 2025
Introduction
Welcome to Causalpha's Privacy Policy. This Privacy Policy explains how Valulab Ltd ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website, use our platform, or engage with our services.
We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.
Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, email address, telephone number, job title, company name
- Account Information: Username, password, account preferences
- Technical Information: IP address, browser type and version, operating system, device information, time zone setting
- Usage Information: Information about how you use our website and services
- Marketing Information: Your preferences in receiving marketing from us and our third parties
How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our services
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer
Legal Basis for Processing
Under UK data protection law, we must have a legal basis for processing your personal information. The legal bases we rely on include:
- Consent: Where you have given clear consent for us to process your personal information for a specific purpose
- Contract: Where processing is necessary for the performance of a contract with you
- Legal obligation: Where processing is necessary for compliance with a legal obligation
- Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party
Data Sharing and Transfers
We may share your personal information with:
- Service providers who perform services on our behalf
- Professional advisers including lawyers, bankers, auditors, and insurers
- Regulatory authorities, law enforcement agencies, and other authorities when required by law
If we transfer your personal information outside the UK, we will ensure that appropriate safeguards are in place to protect your information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Under UK data protection law, you have the following rights:
- The right to access your personal information
- The right to rectification if your personal information is inaccurate or incomplete
- The right to erasure (the "right to be forgotten")
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to processing of your personal information
- Rights in relation to automated decision making and profiling
To exercise any of these rights, please contact us using the details provided below.
Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@causalpha.com
Supervisory Authority
If you are not satisfied with our response to any data protection request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues: